Emotional intelligence is the capacity to be aware of, control, and express one's emotions, and to understand others’ feelings and form a bond of sympathy.

Emotional intelligence is associated with the social and cognitive domain, both of which are important to succeed in the age of the Fourth Industrial Revolution (4IR).

Emotional intelligence helps us to understand why others react as they do, sustain an empathetic and compassionate perspective, and be sensitive to others’ feelings.

The 4IR is about empowering people, not the rise of the machines. Therefore, emotional intelligence is a significant competency to becoming a successful leader in the age of the 4IR.